At SpenCertified, we take the packaging and preparing of your item very seriously. We want to ensure as best we can that the item will be working when you remove it from the package.
Before packaging any item, we test it fully. So, everything that gets boxed is 100% working and cleaned.
The Process
1. We wrap the item in 2 inches of bubble wrap neatly.
2. We package the accessories and any papers in a small bag.
3. Now we get a box. When selecting a box, we leave 2 inches of space between the wall of the box and all items.
4. When we tape the item, we use 3 strips down the middle and one on each edge.
5. We place packaging around the inside of the box and place the item. We typically void fill using bubble wrap with 1/2 inch bubbles.
7. Lastly, the top of the box gets taped just like the bottom.
8. After taping it, the box does not bulge on top and does not sink in with pressure. The item is also firm in place and you don't hear any movement when shaking the box.
Even though we clearly take pride in our packaging, some of our packages get damaged in transit. If you do receive an item and it isn't working properly, just contact us and we'll arrange for a repair or replacement at no cost.
If you purchased an item that includes the original packaging, it will be boxed inside of another box. This way, no one knows what is in the box, and the manufacturers packaging stays in its original state.
We ship domestically and all over the world. Orders outside the US will be subject to your countries taxes and duties. Most of our items are designed for use in the United States of America and special equipment may be required to operate them.
Most orders ship within 2 business days. Some orders can take up to 2 weeks to ship.