How does this work?
How It Works
1. Submit the Repair Form
Complete the form above with as much detail as possible about your item.
2. Pay the Inspection Fee
After submitting the form, you’ll be redirected to the inspection fee page.
Select Mail-In or Local Drop-Off from the dropdown, add it to your cart, and complete payment.
3. Save Your Order Number
Once payment is complete, you’ll receive a 5-digit order number.
Please reference this number in all future communication regarding your repair.
4. Get Your Item to Us
Local customers:
Drop off your item at our warehouse during business hours.
Mail-in customers:
Ship your item to:
SpenCertified Repairs
456 E Juanita Ave, Suite 8
Mesa, AZ 85204
5. Inspection & Evaluation
Once received, your item will be inspected by our technicians.
Standard inspection turnaround is 4–5 weeks.
Expedited inspection options (non-refundable):
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$100 – Immediate inspection
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$50 – Inspection completed within 5 business days
6. Next Steps
We’ll contact you with an update once the inspection is complete.
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If the item is ready, we’ll arrange pickup or return shipping.
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If additional work is required, we’ll provide a quote or estimate for approval before proceeding.