Customer Service

Got an issue or question?

Our SpenCertified customer service desk is open Monday through Saturday, 8:00 AM to 5:00 PM (Arizona Time). We are closed Sundays and all recognized US holidays but our online store is open 24/7.

For online orders placed after hours, on a weekend or during a holiday, your order will be processed the following business day and shipped within three days of ordering.

Details regarding our return and exchange policies can be found on the Returns & Exchange page.

Information on our shipping rates and handling can be found on our Packaging and Shipping Info page.

Anyone with questions about a recent purchase is encouraged to fill out the form on this page and one of our sales aces in the Customer Service office will be in touch as soon as possible.

You can always email us at or message us on Facebook.