If an item arrives and doesn't work, we guarantee that we will repair or replace it. If we can't repair or replace it, we will refund all of what you paid. YOU WON'T PAY A DIME FOR THE TRANSACTION.
If you find a better price elsewhere for the same product, we will match the price.
We take ultimate care when packaging your item. We also insure each product in case anything goes wrong.
After purchasing and receiving your item, we are here to help you with installation and device operation. We are available via phone or email.
We guarantee our products for 6 months. If something becomes defective within 6 months of receiving the item, we will repair or replace it at absolutely no cost to you. We recommend that you test your item within 15 days to ensure that everything was received in the same condition that it was sent.
We promise to provide the best warranty in the industry, if you find a better warranty, we will match it or do better.
7 Green Guarantee -
We guarantee to do everything in our power to reduce waste. We accomplish this by fixing everything possible, selling used items, selling parts for items, using recycled packaging (but never compromising the integrity of each packing job) and more.
Your information is very important to us. We take extreme pride in securing it and never sharing it with anyone. If you purchase with a debit or credit card, that information gets automatically deleted immediately after payment is received.
9 Transparency Guarantee -
When your order is being processed, you will receive frequent notifications regarding the status of your order. You can choose to receive texts or emails. Some updates you will receive include 'Order Confirmation', 'Shipment Confirmation' and 'Delivery Confirmation.' In the rare case we find that there is an issue with your order, we will contact you immediately.
10 Fast Shipping Guaranteed -
We guarantee in most cases to have your order shipped on the next business day. Our amazing fulfilment team will do everything it takes to get your order into your hands as fast as possible. Our UPS pick up comes by every day at 3:30 MST, so we do what it takes to get your order out the door.
You have until 60 days after delivery of your order to decide if you love your item. If you don't, you may return it. If you return it within 30 days, there will be a 20% restocking fee. If you return within 60 days, but after 30 days, there is a 40% restocking fee. The item must be in our possession at the end of the return period to be eligible.
If we fail to uphold these standards, you will receive a $50 store credit. Just let us know and we'll make it right.
For additional details, click the name of the guarantee. Some do not have additional details. If you have any additional questions or comments, email us at info@Spencertified.com or contact us at: