Do you have an item that you would like repaired? We can help!
We repair many different types of electronics. We mainly work on vintage audio video gear. This includes, but is not limited to, VCRs, DVD Players, CD Players, Laserdiscs, Cassette Decks, Betas, Reel-to-Reels, 8 Tracks, Turntables, Blu-ray Players, Amplifiers, Speakers, and much more. There are some items that we do not accept or require additional fees. Please contact us if you are not sure.
If you are local, continue to read this section. If you are not local and plan to ship it in, skip to the "Ship It In" section.
Local
You have 2 options. You may fill out the repair form and complete the payment online, or you can stop by our shop and complete the process in person.
The repair form can be filled out with this QR code or by clicking here.
You can pay the inspection fee with this QR code or by clicking here.
Some items are subject to additional fees. Check below for additional details.
Ship It In
If you would like to ship your repair, mail it in to us. Please contact us prior to mailing it in if you're not sure if we can fix it. To begin the process, complete the repair form using this QR code or by clicking here.
After filling out the form, complete the payment using this QR code or by clicking here.
After the forms and payment have been complete, it is time to mail in the device. Send it to the address below. We recommend insuring it and packing it really well. We are not responsible for any damage that may occur during shipping.
Spencertified
Repairs
456 E Juanita Ave
Suite 8
Mesa, AZ 85204
Some items are subject to additional fees. Check below for additional details.
Items that will incur additional fees include:
Large items
We are limited on space, so large items will require an additional fee.
Fragile items
Fragile items will require special care, so there will be a fee for them.
Items that are dirty
This will require a cleaning fee and an inspection fee.
Items with multiple issues
We typically charge an inspection fee for each individual problem. For example, if you have a device with a built-in cassette deck and turntable, you would pay an inspection for each part. On the other hand, if you have a turntable with multiple issues, we will typically only charge one inspection fee.
Complex Repairs
This includes items that require more than 2 hours to inspect. If a repair is more complex, we will have to charge you an additional fee.
High-Value Items
If your item is worth over $1200, we will probably charge you a high-value fee.
FAQs
How long will it take?
It usually takes 3-4 weeks to complete the inspection process. Some items take a little longer, and sometimes we complete the repair as soon as within 1 week.
Does the inspection fee go towards the repair?
Yes.
How long do I have to pick it up?
Items left for more than 60 days without communication are considered surrendered. All items surrendered will be considered property of SpenCertified after the 60 day period.
