We try to get every item out the door and into your home as soon as possible. Our goal is to get your item shipped out the next business day from the time your order is placed. Although our goal is to get your item shipped quickly, due to our strict quality control standards we might take a bit longer. No item leaves our warehouse without being fully SpenCertified, so sometimes complications arise in the testing process. If we discover a fault in your item through our rigorous testing process, we won't ship out your item without correcting the issue first. This may take some time, depending on the issue that we discovered. Our desire is to get you as happy as possible as quickly as possible.